FAQ’s
Welcome to Save on Greens, your trusted source for quality and affordable
products in Canada.
Frequently Asked Questions
Is your shipping service discreet?
Absolutely! We work hard to ensure that each and every customer feels totally secure ordering from Save On Greens, and we will earn your trust. First we double vacuum seal your order. This helps us to be certain that there is no odor from your package.
Is shipping weed online safe?
Yes!
What are your hours?
We accept orders 24 hours a day, seven days a week, 365 days a year.
For shipping and customer service, We’re open Mon-Fri from 10 am to 5 pm Pacific Time. We do accept E-Transfers over the weekends and try our best to reply to emails that come in, but sometimes we aren’t able to get back to everyone until Monday.
Why do I get an error when trying to verify my ID?
An error during ID verification for weed delivery can be due to technical issues, incorrect information, expired/invalid ID, unsupported ID types, or system compatibility. Check details, ensure valid ID, use compatible devices/browsers. If the error persists, contact customer support for assistance.
Why is my email already registered?
If you try to register an email address with an account and you receive the error message, “Email is Already Registered”, this means there’s another account with this email address already. Try to register with a different email address.
Do you have a loyalty system?
Yes, SaveOnGreens has a reward system that allows you to earn extra cash.
After leaving a review, you need to send a screenshot or link to the review page to [email protected] to claim your reward. Make sure to use the same email you used for your order. You can also get bonus by referring our product to your friends. In addition you can sign up for affiliate program and start earning by promoting us.
Weed Delivery
How does SaveOnGreens weed delivery work?
The process of weed delivery typically involves the following steps all over Canada:
Select Products:
Browse the Save On Green’s online menu and add the desired cannabis products to your virtual shopping cart.
Provide Information:
Enter your details, including name, address, date of birth, and phone number. You may also include any special instructions for the delivery driver.
Place Your Order:
Submit your order and await delivery. Delivery times can vary based on the location, and order volume.
Receive the Delivery:
You can enjoy your products.
Enjoy the convenience of weed delivery from Save on Greens.
Why should I use SaveOnGreens delivery in Canada?
Extensive Selection: Save on Greens provides a wide range of cannabis products to choose from, including different strains, edibles, concentrates, and more. You can explore their diverse menu and find the products that suit your preferences and needs.
Competitive Pricing: Save on Greens strives to offer the cheapest prices, allowing you to save money on your cannabis purchases. We often have special deals, discounts, and promotions that make it more affordable to buy your favorite products.
Convenient Ordering: With Save on Greens, you can conveniently place your order online from the comfort of your own home. Our user-friendly website makes it easy to browse products, add them to your cart, and complete the purchase process with just a few clicks.
Reliable Delivery Service: Save on Greens ensures prompt and reliable delivery of your cannabis products. We work with efficient delivery drivers who strive to get your order to you in a timely manner, ensuring a smooth and hassle-free experience.
Discreet Packaging: Your privacy is important, and Save on Greens understands that. They package their deliveries discreetly to maintain your confidentiality and ensure that your order arrives securely without drawing unnecessary attention.
Excellent Customer Service: Save on Greens is committed to providing excellent customer service. If you have any questions, concerns, or inquiries, our friendly and knowledgeable staff is readily available to assist you and provide the information you need.
When choosing Save on Greens for your weed delivery in Canada, you can enjoy a convenient, affordable, and reliable service that prioritizes customer satisfaction.
How long does weed delivery take?
Typically, you can expect your cannabis delivery to arrive within 1-2 days, depending on your location. However, it’s important to plan ahead and take into account variables such as the day of the week, time of day, holidays, and inventory availability.
At Save on Greens, we strive to provide reliable and efficient weed delivery services in Canada.
How much does weed delivery cost in Canada?
At Save on Greens, we offer affordable and convenient weed delivery options in Canada. The cost of weed delivery depends on the shipping method you choose. Here are our flat rates:
Expedited Shipping: 20 CAD
Xpress Shipping: 25 CAD
We also have free shipping options available for qualifying orders:
Free Expedited Shipping: Enjoy free standard shipping on orders of 120 CAD or more.
Free Xpress Shipping: Get free xpress shipping on orders of 190 CAD or more.
By providing these options, we aim to make cannabis delivery accessible and cost-effective for our customers across Canada. To explore our wide selection of cannabis products and take advantage of our delivery services, visit our website at SaveOnGreens.net.
Can someone else be there to pick up my weed delivery?
Yes, it is possible to have someone else pick up your weed delivery on your behalf. As long as the person is at least 21 years old, they can receive the delivery for you.
What are the same-day weed delivery hours?
What if I placed my order after the delivery cut off time?
Where do you deliver?
Is my information secure?
Can I get weed delivered to my hotel?
Yes, you can get weed delivered to your hotel.
Payments
How do I send an E-Transfer payment?
- Log in to you bank online website or mobile banking app and navigate to Interac e-Transfer Send Money.
- Select the account you would like funds to be sent from
- Add or select a contact and fill out the name and e-mail address or mobile phone number of the person you wish to send money to.
- Type in the specified amount you are sending, along with a personalized message (please write order number here). Enter the security question and answer that we will provide you during checkout.
- We will receive a notification and will deposit the funds to our account to start the order process.
What payment methods do you accept?
What are your shipping fees?
Flat Rates
Standard Shipping = 20 CAD
Xpress Shipping = 25 CAD
Free Shipping Requirements
Free Expedited Shipping = 120 CAD minimum purchase
Free Xpress Shipping = 190 CAD minimum purchase
Why hasn’t my payment been accepted yet?
*Please note on weekends our accountant works shortened hours, however, we assure you your order will be processed and shipped out the following Monday. We will also send you a payment confirmation through email once accepted as well.
Ordering
How do I set up an account?
- Visit Registration page.
- Fill out the form.
- Click Register.
- At this point you may place orders. Please note that you must be 19+ to place an order.
How do I order products?
Ordering is quick and easy.
- Visit the “Products” page and review our products by clicking the product title.
- Point to a product and choose “ADD TO CART” or “SELECT OPTIONS” to choose the weight of the product; then “ADD TO CART”.
- Click the “CART” or “VIEW CART” when you are done and review your order.
- Remove items by clicking the “X” button. Add/reduce quantities by clicking the “+” and “-“ buttons beside a product. Click “UPDATE CART”.
- Click “PROCEED TO CHECKOUT” when ready.
- Review your billing details, shipping details and order details.
- Before placing your order. You need to read and accept our terms & conditions.
- Click “PLACE ORDER” when you are done; if your purchase fails, you may need to setup an ACCOUNT before you can order products.
- Check your email for a confirmation letter and next steps to issue an E-Transfer.
- Send your E-Transfer and make sure it was processed. We will then process and ship your order.
What safety and security is offered with my order?
Your order will be handled with care and sealed properly to protect your purchase and privacy. Shipping via Canada Post ensures your order will be sent discreetly and securely.
Can I order products outside of Canada?
What happens after I send my E-Transfer payment?
Why is my order on hold?
How do I change or cancel my order?
Unfortunately our system does not allow you to change or cancel an order once it has been placed. What you can do is contact us at [email protected] and we can cancel that for you. You are able to place a new order and follow the payment instructions for that new order instead. In addition, any points that were used on your cancelled order will be accredited to your account.
What is your e-transfer email?
Please send your inquiry to [email protected]
Shipping
How long does it take to receive my order?
Standard shipping can take 3-5 business days. Xpress shipping can take 1-3 business days. Please note that this service usually arrives within 2-3 business days to most parts in Canada as advertised by Canada Post. In some cases if you reside in a rural area or small population city, it may take up to 4 business days however usually is the cases for provinces such as New Brunswick and Prince Edward Island.
Why haven't I received a tracking number?
Processing times are between 1-2 business days depending on how busy we are. If you sent your payment and your order went to processing and still don’t have a tracking number by 8pm PST, please contact [email protected] and one of our customer service representatives will take a look. If your order is still on hold, that means we have not received your payment yet and your order has not been processed yet. Please note this applies to week days only, as tracking numbers can only be provided Mon-Fri
How come my order hasn’t arrived yet? My delivery is late?
The tracking number sent to you through the email address you provide us will usually show the expected delivery date of your package. If there has been no update past delivery date, please contact us with your Order number in the subject line and one of our customer service representatives would be glad to assist you. We will then contact Canada Post on your behalf and open a service ticket for your package. Once a service ticket has been opened, Canada Post will locate your package and it will take anywhere between 3 to 5 business days.
In most cases, once we file a trace for your package it does arrive usually tend to arrive the next day. We will always be there to support you until your package arrives at your door.